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FAQs

General
About My Bike MS Participant Center

FINISH LINE LOCATION
WPS Health Insurance
1765 W Broadway

Madison WI 53708-8190

Note: All participants must be at least 12 years of age on or before the day the event starts, no exceptions.
No trailers, tagalongs or child carriers allowed on route.

What is the pledge minimum, and do I have to turn it all in?
The $300 pledge minimum must be turned in to receive your rider number. You may continue to fundraise and are eligible for incentives until the deadline of September 12, 2014 at 11:59 p.m. All mailed donations must be postmarked by September 13, 2014.

People have asked me for a donation receipt. What should I do?
For donations of $99 or less you can download Thank you receipts and personally distribute those to your supporters. All donations of $100 or more will receive acknowledgment from the Wisconsin Chapter. Note: if the $100 or more donation was made online, the acknowledgement will be sent in an email. If the $100 or more donation was mailed to the Wisconsin Chapter, the donor will receive an acknowledgement through the post office. If you have questions about the donor acknowledgement process, please call the Wisconsin Chapter at 262-369-4400 or 800-242-3358.

How many people do you need to form a team? How much do I have to raise if I am on a team?
You need four or more individuals to form a team. The pledge minimum is the same for team members and individuals.

How should people pledge me? Should they pledge me per mile?
In our experience it is more effective for riders to ask their donors to pledge a flat rate versus a pledge per mile.

How old do you have to be to participate?
Cyclists must be at least 12 years old to participate and cyclists under 18 years old must be accompanied by an adult. This adult must be with you in the registration line. Note: minors under the age of 18 must have a waiver signed by parent and notarized. Download the Child Waiver here. A letter with this information will be mailed to all minors prior to the event. No trailers, tagalongs or child carriers allowed on route.

How do I get a map prior to the event?
The route will be posted on the website as soon as it has been finalized (late July). However, the route is subject to change in the event of any construction. Finalized maps for each day will be available at 7:00 a.m. each morning.

What time does the event start?
Bike MS will start Saturday morning at 7:30 a.m. Any riders leaving prior to 7:30 a.m. will not have support available along the route and rest stops may not be open.

Do I have to ride 75 miles?
No, you do not have to ride 75 miles. There is also a 50 mile route and 100 mile option each day.

Where can I stay Friday night?
We will be blocking off rooms at hotels in Waukesha. When you reserve make sure you mention that you are with the National MS Society, Bike MS: Best Dam Bike Ride. Transportation will be available at 5:45 a.m. to take participants to the start at WCTC from each hotel location. A block of rooms has been reserved at Wildwood Lodge and Best Western. Cut off date for hotels is July 1, 2014. 

Beaver - Why is it called Best Dam Bike Ride?Wildwood Lodge
N14 W24121 Tower Place
Pewaukee, WI 53072
Phone: 262-506-2000
Price: $94.00

Best Western
2840 N Grandview Blvd
Pewaukee, WI 53072
Phone: 262-524-9300
Price: $70.00

Super 8
2510 Plaza Ct
Waukesha, WI
Phone: 262-786-6015

 

Is there transportation from Madison? Yes.

FRIDAY, AUGUST 1, 2014
5 p.m. – 7 p.m.
Bike transportation is only available for Madison-area riders on Friday, August 1. Bikes are loaded onto transport vehicles beginning at 5 p.m. at the WPS Health Insurance parking lot located at 1717 W. Broadway, Madison, WI, 53708. Transport vehicles will depart at 7 p.m. Bikes transported from Madison will be available for pick-up at the Waukesha County Technical College campus located at 800 Main St., Pewaukee, WI, 53072 on Saturday, August 2 beginning at approximately 7 a.m. RESERVATIONS ARE REQUIRED (Call 262-369-4400 if you are unsure if you signed up when you registered.)

5 p.m. – 7 p.m.
Rider transportation from Madison to Pewaukee-area hotels is available on Friday, August 1. Riders may board buses beginning at 5 p.m. in the WPS Health Insurance parking lot located at 1717 W. Broadway, Madison, WI 53708. Buses depart as they are filled, with the last bus leaving at 7 p.m. RESERVATIONS ARE REQUIRED (Call 262-369-4400 if you are unsure if you signed up when you registered.)

SATURDAY, AUGUST 2, 2014
4:30 a.m. – 5:30 a.m.
Rider transportation from Madison to the Waukesha County Technical College campus is available Saturday, August 2. Riders may board buses beginning at 4:30 a.m. at the WPS Health Insurance parking lot located at 1717 W. Broadway, Madison, WI 53708. Buses depart at 5:30 a.m. No bike transportation is available. Bike shoes are not allowed on any Saturday morning bus. RESERVATIONS ARE REQUIRED (Call 262-369-4400 if you are unsure if you signed up when you registered.)

What are the accommodations for Saturday night in UW-Whitewater?
You have the option of either staying in a dorm room with another participant (single rooms are not available), or camping in a tent. There are no fees for lodging at UW-Whitewater. In case you forgot your linens, they are available to rent for $10.00. If you need a handicap accessible room, please contact us at 800-242-3358 so proper accommodations can be made. Also, the dorm rooms are not air conditioned so we encourage you to bring a fan.

All riders must have a roommate. If you pre-registered online your Residence Hall will be posted outside of Prairie Street Cafe. If you have not pre-registered for a room, please check in at Prairie Street Café when you reach UW-Whitewater. A roommate of the same gender will be assigned to you. All Gold, Silver and Bronze Spokes team members will be assigned rooms by their team captain.

Saturday night rooming assignments

Are there showers available following the event?
Showers are available at Whitewater and Madison if riders wish to shower following the ride.

Do I have to wear a helmet?
YES! Helmets are required at all times while on the route. Anyone not wearing a helmet while riding will be pulled from the ride.

What if I just can’t make it 150 miles?
If you don’t feel like you can make it the entire way when you’re out on the route, there are plenty of support vehicles that can take you to the next rest stop. If you need help along the road, give the driver a thumbs down sign, and he’ll pick you up. If you’re just resting along the road, give the driver a thumbs up sign and he’ll keep going.

What rules do I need to know about?
Since safety is a top priority of Bike MS, detailed rules for the ride can be found in your Skills Guide. Additionally, please remember that you and Bike MS are guests of Waukesha County Technical College Pewaukee Campus, UW-Whitewater, WPS, and all of the communities we ride through. This means you are required to follow the rules and laws of these areas. The rules include all standard cycling rules and no open intoxicants outside the Party Tent at UW-Whitewater. If you violate these rules, you are subject to fines through the appropriate authorities.

Please tell me I don’t have to carry my luggage on my bike!
You are limited to two bags for Bike MS. They will be transported from Waukesha County Technical College Pewaukee Campus to UW-Whitewater and then on to Madison. Additional luggage will need to be transported by you. Your luggage will be tagged with your rider number. You must show your rider number each time you retrieve your luggage.

What should I bring to Bike MS?
See PDF What to Pack for Cycling Weekend for list of items to bring.

Can my family meet me at the finish line and stay over night in Whitewater?
Yes, we welcome family members to come and join in on the festivities. They are welcome to come and eat dinner and stay overnight with you. Since they will not have a wristband as a participant of the Ride, they will be asked to pay for their dinner and/or breakfast at UW-Whitewater and for their room.  

What if I can only ride one day?
We do have a one-day option for those unable to ride the second day. Participants riding for one day are still required to raise the $300.00 minimum pledge. Transportation is available for participants at 4:00 p.m. and 8:30 p.m. on Saturday evening, August 3, from UW-Whitewater back to WCTC in Pewaukee. We also have transportation available for those riders that would like to stay and enjoy the Saturday night festivities on Sunday morning, August 4, at 9:00 a.m. from UW-Whitewater back to WCTC in Pewaukee. 

What are fundraising jerseys?
Fundraising jerseys are given to fundraisers who raise between $1,000-$10,000+. 2014 fundraising jerseys are below. 

WIG 2014 Bike Jerseys

BLACK Jersey Club $10,000 +  |   BLUE Jersey Club $7,500 - $9,999  |  RED Jersey Club $5,000 - $7,499  | 
YELLOW Jersey Club $2,500 - $4,999  |  ORANGE Jersey Club $1,000 - $2,499 

Are there massages for when I am done riding?
Reserved 30 minute performance massages and 15 minute walk-in massages are available both days. On Saturday the massages are in room 118 in Esker. On Sunday, massages are at the finish line. 

Blue Line

GENERAL

I forgot my Username and Password.
Remember that your username and password are case sensitive. Click here to find your password. You will receive an email with your username and password. If you still have problems, please contact us at info.wisMS@nmss.org for help.

How do I change my Username and/or Password?
First, login to the site using your username and password. Once logged in you will see a link at the top of the page called "Update My Profile." Once in your profile, you will be able to change your contact information, email address, username and password. All changes will be made to your account immediately. There is no need to sign in again.

How do I unsubscribe from email?
Towards the bottom of each email message there is a link stating, "Click Here to Unsubscribe from this Email Message." Click this link and follow the instructions given to unsubscribe.

Blue Line

ABOUT MY BIKE MS PARTICIPANT CENTER

What is a Personal Page?
A personal page is an online promotional tool for your use when asking your friends and family to join your team or sponsor you by making a donation. Once you sign up for an event online, a personal page will be created for you by default. You may personalize this page by going to your Bike MS Participant Center. You will be able to customize images, text and the style/color layout of the page.

By default I have a personal page, do I have to change it?
No. However, a compelling personal page attracts and engages supporters. While you can spread the word using customized email solicitations, your personal campaign page can be your own creative expression of your commitment to the cause. Customize your page by selecting the layout and style that work best for you. Utilize the elements of text, photo and status indicators to their fullest advantage.

How do I change my personal fundraising goal?
First, you will need to login to your Bike MS Participant Center. On the bottom right side of the Bike MS Participant Center home page is the location to modify your personal fundraising goal. Enter your new goal and submit the changes.

How do I change my team name, team division or team goal?
Only the team captain has the ability to change the team name or team division. The team captain will need to login to his/her Bike MS Participant Center and click the "My Team Progress" button on the top right. On the Team Progress page, team captains will have the ability to update the team name and goal.

How can I see who has donated to me?
Login to the site using your username and password. Go to your Bike MS Participant Center and click the "My Progress" tab; this will allow you to view your donor list and any amounts having been donated.

How can I see who is on my team?
Login to the site using your Username and Password. Go to your Bike MS Participant Center and click the "Team Progress" tab; this will allow you to view your team roster and the amounts raised by each team member.

What is the difference between making my personal page private or public?
By default, a personal page is public, meaning your name will appear in the participant search list, and anyone accessing the site will be able to support you. Setting your personal page to private means your name will not appear in the participant search list, and only people you personally invite will be able to support you.

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